In-Home Support Services

Home Helper Service

Practical, hands-on help for the tasks that pile up — from light cleaning and meal prep to tech support and companionship. One trusted helper handles it all, with a written summary sent to your family after every visit.

Pricing · Limited-time rate

$79 $69 / hour

3-hour minimum · choose your duration when booking

🏅 CAPS Certified 🛡️ Fully Insured 📋 Written Visit Summary

Easy online scheduling · Invoiced after your visit

What's Included

Everything we can help with.

Each visit is tailored to what's most useful that day. To make sure we arrive with the right tools and supplies, please communicate your task list to us ahead of your scheduled visit. Expand any service below to see what's in — and out — of scope.

🧹Light Cleaning & Tidying
We will
  • Vacuum, sweep, and mop floors
  • Dust surfaces, shelves, and furniture
  • Wipe down counters and tables
  • Clean the bathroom — toilet, sink, shower/tub
  • Empty trash and recycling bins
  • Tidy living areas and put items back in place
  • Make beds and reset bedrooms
  • Clean inside of fridge (upon request)
We won't
  • Work around mold or mildew
  • Biohazard or hoarding cleanup
  • Move heavy furniture
  • Exterior surfaces — gutters, outdoor windows
  • Full deep-cleans of severely neglected spaces in one visit
  • Clean walls, baseboards, moulding, or doors
  • Clean inside appliances or deep-clean exteriors
🧺Laundry
We will
  • Wash and dry using your home machines you provide detergent & dryer sheets
  • Fold and put laundry away
  • Change and wash bed linens
  • Light ironing on request you provide iron & ironing board
We won't
  • Handle dry-clean or hand-wash-only items — we'll flag and set aside
  • Attempt to remove set-in stains — we'll note them for you
  • Trip to an outside laundromat (unless pre-arranged)
🍽️Dishes
We will
  • Hand-wash dishes, pots, and pans your dish soap
  • Load and unload the dishwasher
  • Clean the sink
  • Wipe down counters after
We won't
  • Hand-wash fragile dishware
🥘Meal Prep
We will
  • Cook from a recipe or your instructions you provide ingredients & recipe
  • Prepare simple everyday meals and snacks you provide ingredients
  • Follow dietary preferences and restrictions communicated in advance
  • Heat up and plate prepared meals
  • Basic kitchen cleanup after cooking
We won't
  • Design medically prescribed diets without written clinical guidance
  • Cook for large gatherings
  • Act as a personal chef for complex, multi-course meals
  • Handle severe allergy risks
🛒Grocery Shopping
We will
  • Shop from a list you provide at a local store
  • Assist with the use of online grocery or delivery apps
  • Put groceries away when we return
  • Provide a receipt of purchases for invoicing purposes
We won't
  • Make brand or nutritional decisions without your direction
  • Visit multiple stores in one trip (unless time clearly allows)
  • Handle returns or exchanges on your behalf
📦Organization
We will
  • Tidy and organize specific spaces — pantry, closet, drawers, cabinets
  • Sort items into categories based on your preferences
  • Create simple, easy-to-maintain systems on request
We won't
  • Decide what to discard or donate without your explicit direction
  • Take on whole-home projects that exceed the visit duration
  • Handle sensitive documents or valuables without specific guidance
💻Technology Support
We will
  • Help with smartphones, tablets, and computers — basic use and settings
  • Set up and troubleshoot video calls — FaceTime, Zoom, Google Meet
  • Assist with email and apps
  • Configure TV and streaming services
  • Help with printers and charging cables
  • Assist with account logins — with you present
We won't
  • Hardware repairs of any kind
  • Data recovery or virus/malware removal
  • Network infrastructure or router configuration
  • Independently manage financial accounts or passwords
  • Purchase or configure new devices
🤗Companionship
We will
  • Conversation and genuine social engagement
  • Card and board games, puzzles
  • Watch TV or movies together
  • Read aloud
  • Accompany you on walks or local outings
  • Help with letter and card writing
We won't
  • Provide counseling or mental health support
  • Manage memory-care situations requiring clinical training
  • Administer or advise on medications
  • Make medical decisions of any kind
🚗Transportation (Non-ADA)
We will
  • Drive to and from medical appointments, pharmacy, grocery, bank, or social outings
  • Use a standard personal vehicle within South Santa Clara County
  • Wait nearby during short appointments
We won't
  • Accommodate wheelchair lifts or specialized mobility equipment
  • Provide emergency medical transport — we call 911
  • Wait at an appointment longer than 1 hour without prior arrangement
  • Travel outside the service area without prior arrangement
🔧Light Handyman Work
We will
  • Change lightbulbs you provide bulbs
  • Replace batteries — smoke detectors, remotes, clocks you provide batteries
  • Assemble flat-pack or IKEA furniture
  • Hang pictures and shelves you provide hardware
  • Tighten loose cabinet hardware and door hinges
  • Basic weatherstripping you provide materials
We won't
  • Electrical work beyond bulb replacement
  • Any plumbing
  • Work requiring a permit or licensed trade
  • Work at heights beyond a standard step stool
  • Repairs requiring specialty tools
🌿Light Yard Work
We will
  • Hand weed garden beds and walkways
  • Light pruning of small shrubs and hedges your pruning shears
  • Rake leaves and clear fallen debris your rake
  • Water plants and garden beds your hose or watering can
We won't
  • Tree trimming or removal at any height
  • Mow large lawn areas
  • Use gas-powered equipment
  • Landscaping or design work
  • Haul away green waste beyond standard bin capacity

Outside our scope

🩺
Clinical & medical careMedications, physical transfers, and wound care are outside our scope — we'll refer you to the right provider.
🔧
Licensed trade workElectrical, plumbing, and permitted repairs are outside our scope — we'll flag and refer out.
🚨
EmergenciesWe call 911 immediately and stay with you until help arrives.

The Process

From booking to visit — here's what to expect.

01

Book your visit online

Select a date and time that works for you. Visits require a 3-hour minimum. If you'd like to talk through your needs first, start with a free discovery call.

02

We confirm and prepare

You'll receive a confirmation with all the details. Let us know in advance what tasks you'd like prioritized — we come prepared to be useful from the moment we arrive.

03

We show up and get to work

A consistent, professional helper arrives on time and works through your task list. You can be as involved or hands-off as you prefer.

04

Follow-up summary

After each visit you'll receive a brief summary of what was completed. Families who aren't local especially appreciate this — it keeps everyone in the loop.

Common Questions

What families usually ask.

Why is there a 3-hour minimum?

A 3-hour visit allows us to make meaningful progress on multiple tasks. Shorter visits often don't leave enough time to do the work properly, and we'd rather show up and truly help than rush through a list.

Do we need to be home during the visit?

Not necessarily. Many families set up a key or lockbox. We're happy to work independently — just leave a task list and we'll take care of it. A brief walkthrough on the first visit is helpful.

What does "light handyman work" include?

Things like changing lightbulbs, assembling flat-pack furniture, hanging pictures, swapping batteries in smoke detectors, and other small tasks that don't require a licensed contractor.

What does "non-ADA transportation" mean?

We can drive seniors to appointments, errands, or outings in a standard vehicle. We are not a licensed medical transport service and cannot accommodate wheelchair lifts or specialized medical transport needs.

Can we book recurring visits?

Yes — recurring weekly or bi-weekly visits are available and encouraged. Consistency helps build trust and makes each visit more efficient. Reach out to discuss scheduling options.

How is this different from a home safety assessment?

The Home Safety Assessment is a one-time evaluation of the home's safety — it results in a written report with recommendations. The Home Helper Service is ongoing, hands-on help with daily tasks. Many families do both. Learn more →

Ready to get some help?

Book a visit online, or start with a free 20-minute discovery call if you'd like to talk through what you need first.